With the globalization of markets and ever-increasing competition, businesses are turning more and more to technology to achieve a competitive advantage. Over the last decade, we have been deeply involved in the evolution of business applications from basic PC-based tools to very complex web-based integrated suites. But, as key players in this transformation, we came to realize that most enterprise technology projects do not provide a significant return on investment.

This is due to lack of alignment of these projects to overall business goals. Very often, commercial off-the-shelf products are implemented with a one-size-fits-all model. This leads to unnecessary investment and complexity, and often does not address the true business issues. On the other hand, custom development projects can often be risky, expensive, and siloed.